Disclaimer: The materials on this web site are not intended as a substitute for professional dental / medical advice, and accordingly you should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. We may change or update information contained on this web site without notice to represent recent developments in dental care.
It is important to understand the risks of communicating with you electronically since information will be transmitted over the public Internet, such as a third-party intercepting a message, or the message not getting through. Our office complies with all HIPAA Regulations. Responses are intended to be timely; however, Dr. Ashcraft is not liable for the lack of response or delayed responses.
Topics appropriate for email vs. a face-to-face visit include those subjects, which are not time sensitive or emergency situations. If you are faced with an emergency, make an appointment with your appropriate healthcare provider or go directly to the emergency room instead of asking for advice via email.
Dr. Ashcraft performs surgery at Medical College of Georgia Children’s Medical Center on Wednesdays. Our office may be closed at times when we are attending continuing education seminars, performing outpatient dental surgery at the hospital, and for holidays. However our answering machine will record messages whenever the office is closed and a staff member will promptly return your call.
We request that you kindly give our office at least 48 hours notice if you are unable to keep your appointment (this excludes sedation and nitrous oxide appointments.) This courtesy allows us to give your child's appointment time to another patient who needs our care and could be scheduled if we have sufficient time to notify them. We realize that unexpected things can happen, but we ask for your assistance in this regard.
If your child should need emergency dental treatment,
Dr. Ashcraft can be reached at any time by our electronic paging system. If a message is left on the office answering machine, the machine will alert Dr. Ashcraft's pager and she will promptly return your call. This service is for
Dr. Ashcraft’s current and active patients.
Parents are encouraged to call the office with any concerns or questions they may have regarding their child's dental health and dental visit. The office staff is highly trained and qualified to assist you with most questions. Dr. Ashcraft cannot leave the children during their treatment and if a call requires her personal response, she will return your call at her earliest opportunity. The billing staff handles all billing inquiries.
MAIN NUMBERS: 803-279-9901 / 803-279-9902
Ext. 1 – After business hour emergencies
Ext. 201 – Receptionist – To schedule an appointment. Emergencies during business hours
Ext. 500 – Spanish Translator
Ext. 501 – School Presentation Coordinator
Ext. 207 – Billing, Insurance and Medicaid Department
Ext. 203 – Certified Dental Assistants
Ext. 212 – Fax number, email address and verbal directions to the office
We thank you for your interest in our services and trust you have placed in us. Please contact us if you have any questions.
Our office places special emphasis on our comforting environment for both children and parents. From vintage arcade games in the game rooms to the life-sized wall murals, kids feel right at home. It is a unique multi-themed atmosphere that helps children relax and enjoy their dental experience. Children deserve to experience a gentle, caring approach to their dental care.If you look closely, you will see video monitors mounted from the ceiling for patient viewing and enhanced security. We want to ensure our patients are in the safest environment at all times.
LOCATION / DIRECTIONS / MAP
We are located approximately 2 miles from I-20, Exit 1.
Our office is located at 460 West Martintown Road in North Augusta, SC 29841. If you require additional information regarding directions to our office, please call us at
(803) 279-9901, ext. 200. View Mapquest Map
TRANSPORTATION FOR SOUTH CAROLINA PATIENTS
If you have Medicaid and need a ride for a non-emergency reason, you must now call the Medicaid Transportation Broker in your county. They will set up a ride for you. Please click on the link above to find out the number you should call.